Return & Refund

At GrowDine, we aim to ensure a smooth and hassle-free return or replacement experience for our customers. You can easily request a return or replacement if the product you received is:

• Damaged

• Defective

• Not as described

Return/Replacement Window:

You can request a return or replacement within 7 days of receiving your order. If you have concerns about the product’s quality, please notify us within this 7-day window.

How to Initiate a Return or Replacement?

To initiate a return or replacement, please reach out to us via:

📧 Email: info@growdine.com
📞 Phone: +91 8691010112

When contacting us, kindly include the following details:

• Order Number and Date

• Reason for Return/Replacement

• Clear Images of the damaged or incorrect product

• Any additional information that may help us understand the issue better

What Happens Next?

Once we receive your return or replacement request, our Customer Care Team will review and validate the request.

Refund Timeline:

After we receive the returned product at our facility, we will initiate the refund process. Refunds will be processed within 7 days of receiving the returned shipment.

Shipping Charges:

• We cover all logistics charges for approved returns or replacements.

• Customers do not need to pay any shipping fees for returning items.

• The full refund amount will be processed via NEFT/RTGS to your designated account.